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Customer Service Representative
Employer: Impark
How to Apply: Send job application to jobpostings@bobics.org
Application Deadline: 5/7/2010
Contact: BOB Employment Team
Phone: 778-328-7665
Number of Positions: 2-3
Type of Position: Full Time
Shift Hours: Mon-Fri
Salary: Full-time - $12.50 to start
Location: Vancouver
Start Date: 05/26/2010
Requirements:
- A genuine dedication to making your customers and co-workers feel valued and appreciated
- A dedication to answering incoming calls promptly and professionally to meet service level targets
- A competitive drive to meet daily & monthly targets and goals
- The ability to multitask; balancing attention to detail against quick transaction processing
- Enthusiasm for ongoing learning, coaching and training
- A passion for change even when it creates temporary ambiguity
- The ability to remain calm, professional, focused and positive in an occasionally stressful environment
- The ability to resolve conflict and solve problems within tight deadlines
- A dedication to a team environment and team goals
- A positive and optimistic outlook
- Must be able to demonstrate strong multitasking ability, attention to detail, and excellent telephone communication skills.
- Position requires CSRs to complete complex transactions in a windows-based environment while simultaneously speaking to a customer by phone.
- No criminal record
Employer offers:
- $12.50 per hour starting wage with scheduled increases (Full Time employees)
- Casual dress code Bright, modern, downtown office
- Easy commute! Located 1/2 block from Bus, Skytrain, Seabus & West Coast Express
- Stable employer in business since 1962
- Health & Dental Benefits
- Gym, Fitness, Transit, Education & RRSP Programs
- Advancement opportunities
- Fun, upbeat, positive team-mates!
- Free coffee
Others:
Candidates will be asked to conduct an online screening process, followed by an interview in a 'BOB only' group.
